We are committed to protecting the personal information you give us and telling you how we use the information we gather about you.
Why we collect information about you….
We want to offer you a service which you want to use. We may use information about you to help us customise the Website, to remember you and to improve its usefulness to you. We may use this information to notify you about changes to the Website or products, services or promotions of ours that we think you might find of interest. It can also help us to choose articles and services we think will interest you.
We may send you administrative and promotional emails relating to the Website and updates about the Website. If at any point you wish not to recieve emails from us there will always be a unsubscribe option and the bottom of our emails.
We may personalise your visits to the Website and develop the design and style of the Website to improve the services provided to you.
What information do we collect from you?
We may collect information from you when you fill in an online registration form for any of the services available on our Website, (e.g. your Profile page, forums, shopping, advisory services, competitions etc.). We may also collect information you give us over the telephone or in written or other communications. The type of information we will collect includes, for example, your name, mailing address, email address, telephone numbers, gender, preferences and, where relevant, financial, credit card or bank details for any purchases made.
How we ensure privacy is maintained…..
We endeavour to ensure that your data is stored securely and to prevent unauthorised access. We have security measures in place to protect your information which we monitor regularly. Unfortunately, despite our measures, because of the nature of the internet, we cannot guarantee that your information will remain at all times 100% secure. The continuing efforts of hackers to defeat even the newest of security systems means that we can never make this promise.
We comply with the Data Protection Act 1998, the Regulation of Investigatory Powers Act 2000 and the General Data Protection Regulation 2018 as well as all other legislation which governs the maintenance of privacy in your information.
Disclosing your information and consent....
By using the Website, you agree that we may disclose your personal information to Peppercorn Cookware Specialists
We will not make use of your personal information for direct marketing activities, or supply this information to third parties for their direct marketing activities without your consent. By direct marketing activities, we mean the communication directly to particular individuals (by e-mail, post or telephone) of any advertising or marketing material..
If having given your consent you subsequently decide you no longer wish to receive direct marketing or information from us please notify us at the following email address: [email protected]
In particular, even where we have your consent we will only disclose your financial, credit card or bank details to our agents and/or third party suppliers of products or services on a need to know basis including, for example, in relation to the fulfilment of any e-commerce transactions.
We may disclose details about use of the Website to other businesses e.g. to demonstrate patterns of use to advertisers and other business partners. The information we pass on will not include any personal information by which you may be identified.
We compile anonymous records of user trends which we may make use of ourselves.
We will comply with any court order requesting or requiring the disclosure of the identity or location of or any other information in relation to anyone who has accessed the Website and we may also disclose such information where we are advised by our lawyers that a court order would be granted requiring us to disclose it, even if no legal proceedings have been commenced in relation to the same.
We endeavour to prevent unauthorised disclosures of your personal information by other people, but we are not responsible for any unauthorised disclosures or other breaches of security or for the actions of others if the information was passed to them with your authority or with the authority of anybody other than us or our associated companies.
Obtaining your personal information…..
If you wish to receive a copy of the personal information we hold about you, or have any other queries or concerns about the way we are collecting and using your personal information, please write to us (including full details of your request) at:
5 King Street
Contacting us with your concerns….
If you have any concerns regarding your data, you can call the Shop on 01558 822410